- The hotel is not responsible for any injuries, losses, damages, or other problems that may occur while using the hotel.
- Children under the age of 9 must be accompanied by a guardian.
- Customers who enter the venue are requested to wear a mask at all times.
- We will measure the temperature of the customer at the entrance. Customers with poor physical condition, such as fever of 37.5 degrees or higher and strong fatigue (malaise), are not allowed to enter.
- There are areas that are difficult to pass with strollers and wheelchairs. For strollers, please use the stroller storage area on the 3rd floor.
- Tickets are not refundable in any case except for business closure.
- Resale of tickets is prohibited, and tickets purchased by resale will not be able to enter, and in that case, the hotel will not be liable.
- If you are traveling with children, please be safe under the supervision of a parent.
- Smoking in the event space and eating and drinking including candy gum are prohibited.
- There are no toilets or break rooms in the venue
- Admission is not allowed if you are in a poor physical condition or are in a drunken state.
- For luggage with a total length of 50 cm or more, please use the coin locker or luggage storage on the 1st or 3rd floor.
- We do not allow animals, including assistance dogs, to enter the event venue.
- We do not accept photography or coverage for commercial purposes without prior consent.
Prohibited items
Hazardous substances, odorants, fresh flowers, etc.
Drinks without lids other than PET bottles and water bottles
Other items judged by the staff to be dangerous