Facility information

business hours

* It depends on each facility.

Parking service

E・ZO FUKUOKA, please use the PayPay Dome parking lot.
The following discounts are available for each store (food, content, purchase).

Weekdays: Free up to 5 hours

Saturdays, Sundays, and holidays: Free up to 3 hours

[Baseball / concert date]

Refunds will be provided according to the amount of money used for E / ZO.
Please bring the "Certificate of Payment" deployed at the parking lot to the information on the 3rd floor of E / ZO.

1,000 yen refund for use over 2,000 yen

Use over 4,000 yen 2,000 yen refund

Use over 6,000 yen 3,000 yen refund

< BOSS E・ZO FUKUOKA 3F information Business Hours>

Day game: Until 20:00 Night game: Until 23:00

* Until 20:00 on dome event dates other than match days

* Business hours are subject to change without notice.

* Refunds cannot be made after business hours, so please complete the procedure as soon as possible.

* Please show your parking ticket at each store. If you use 4F~RF, please bring your ticket to 3F information.

* It may take some time to enter and leave the game on match days. Please note that depending on the situation, it may take an hour or more to leave the warehouse.

* Parking service may be terminated without notice.

About use of parking lot on dome event day

Please use public transportation at the dome event as parking lots are expected to be crowded.

Wi-Fi service

A public wireless LAN connection service using Wi-Fi compatible devices is available in all areas of the hotel.

1. Wi-Fi settings

Please open the Wi-Fi setting screen on your smartphone etc., and connect to "SSID: .FREE_Wi-Fi_PASSPORT_J"

2. Wi-Fi connection

When you start a browser (Safari, Chrome, etc.), the login screen will be displayed. Please register according to the contents of the displayed page. → Connection completed!

For customers coming from overseas

We have set up PokeTalk on 3F information.
If you have any problems, please contact information.

For customers with disabilities

Multipurpose toilet

Each floor except RF

* The 4th floor is in the pay area

For ostomate

1F, 3F, 4F, 7F Multipurpose toilet

Large bed installation

3F, 7F Multipurpose toilet

wheelchair

We rent it at 3F information.
Please note that advance reservations are not possible.

For customers with children

Nursing room

5F (heater for milk preparation, 2 diaper change sheets installed)

Diaper change sheet

1F, 4F Multipurpose toilet
3rd floor, 5th floor, 6th floor, 7th floor in women's toilet

* Also installed in the women's toilet in the MLB café

stroller

You can leave your luggage next to the 3rd floor locker.
There is no key so please prepare it by yourself.

* However, please be aware that we will not be held responsible for any loss or theft.

Smoking room

1F next to the entrance / 3F next to the elevator / 7F next to the toilet

* The 3rd floor is a heating type, and you can only smoke electronic cigarettes.

Coin locker (charged)

1F Outside the entrance / 3F Near ticket machines

Payment methods that can be used with E・ZO FUKUOKA

Each facility

When purchasing on the WEB

VISA, Master, JCB, AMEX, Diners, PayPay, Alipay

When purchasing at a ticket machine

Cash, VISA, Master, JCB, Amex, Diners, PayPay, Alipay, WeChat

Food Hall / MLB cafe

Cash, credit card, electronic money, QR payment (PayPay)

* For details, please check at the store.

ATM

About Seven Bank ATM

3F side of escalator
Business hours: Same as business hours of E・ZO FUKUOKA

* Transaction time varies depending on the financial institution.

You can use cards from various banks such as Fukuoka Bank and Japan Post Bank, securities companies, and credit companies. In addition, you can easily withdraw a yen using a credit card or cash card issued overseas. For details on available financial institutions, please see the Seven Bank website.

AED

Near 3F information / 4F OH Sadaharu Baseball Museum Supported by Lipovitan D Down escalator side / Near 8F reception
AED (Automated External Defibrillator) is installed at this facility.

Customers coming in groups

If you are coming as a group, please apply from here (20 people or more)

* Group bookings are for groups of 20 people or more.

*Applications can be placed up to 3 weeks before the date being applied for (and up to 2 weeks before for travel agencies using coupons during checkout).

* After applying, your application will be considered complete upon receiving a confirmation email from us.

Other