[12/14~]
Notice of start of tax exemption procedure

Starting December 14th (Thursday), BOSS E・ZO FUKUOKA will begin tax exemption procedures for customers visiting Japan from overseas.
For inquiries regarding tax exemption, please come to 3F information.

Tax exemption procedure overview

Please bring the products you purchased at the target store, your receipt, and your passport to the 3rd floor information (tax exemption counter).

start dateFrom December 14th (Thursday)
Hours

Weekdays 11:00-20:30

Saturdays, Sundays, and holidays 10:00-20:30

Address3F information (tax exemption counter)
Target stores

7F Sanrio characters Dream!ing Park

5F teamLab Forest Fukuoka – SBI Securities (Drawing Factory)

4F OH Sadaharu Baseball Museum Supported by DREAM ORDER

3F MLB café FUKUOKA (product sales)

Amount eligible for tax exemption

<General goods>

Tax-free for purchases of 5,500 yen or more including tax

<Food>

Tax-exemption applies to amounts from 5,400 yen to 550,000 yen including tax

Notes
  • Only items purchased on the day of your visit will be tax-free. We are unable to accommodate requests at a later date.
  • If you do not have your own passport, you will not be able to complete the tax exemption procedure.
  • All payments in Japanese yen, credit cards, and app payments are eligible, but refunds will only be in Japanese yen.
  • Receipts from eligible stores can be combined.
  • Please complete the procedure after all your purchases have been completed. Even if you present a receipt for less than 5,500 yen including tax (less than 5,400 yen including tax for food) after completing the tax exemption procedure, additional procedures cannot be processed.
  • It is possible to add up "consumables" such as sweets, cosmetics, and stationery, and "general goods" such as key chains and clothing. However, in that case, both "consumables" and "general goods" will be packaged in such a way that they cannot be used in Japan.
  • "Consumables" such as sweets, cosmetics, and stationery cannot be used until you leave Japan. Items used within Japan cannot be exempted from tax.
  • If you do not have a stamp, such as when entering the country through an automated gate, there will be no evidence of the date of entry, and tax exemption procedures will not be possible.
  • Returns and exchanges are not possible after tax exemption procedures have been completed.
  • Please do not open packaged items until you leave the country. If you open the package in Japan, you will be required to pay the equivalent amount of consumption tax at customs upon departure.
  • The refund amount to the customer will be calculated from the tax-excluded price. A 2% processing fee will be charged.
  • When leaving the country, please present your passport and other items at the customs office at the airport or port.
Contact information

Inquiries about BOSS E・ZO FUKUOKA

Please contact us using the inquiry form below.

https://e-zofukuoka.com/inquiry/form/